Aircraft IT Logo

Skip Navigation Links
November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 February 2015 January 2015 December 2014 November 2014 October 2014 September 2014 August 2014 July 2014 June 2014 May 2014 April 2014 March 2014 February 2014 January 2014 December 2013 November 2013 October 2013 September 2013 August 2013 July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 August 2012 July 2012 June 2012 May 2012 April 2012 March 2012 February 2012 January 2012 December 2011 November 2011 October 2011 September 2011 August 2011 July 2011 June 2011 May 2011 April 2011 March 2011 February 2011 January 2011 December 2010 October 2010 September 2010 January 2010

IFS extends leadership in Service Management with the acquisition of WorkWave

02/10/2017

IFS
Connect with Aircraft IT
Sign up to the Aircraft IT twitter feed for all the aviation industry's latest IT related news
Click here to learn about free Membership to Aircraft IT




IFS extends leadership in Service Management with the acquisition of WorkWave 
IFS is now uniquely positioned to offer world leading service management software solutions to the full spectrum of service businesses, independent of size, level of operational complexity, vertical focus or geographical location.

October 2, 2017 - IFS, the global enterprise applications company, today announces it has signed an agreement to purchase WorkWave LLC. WorkWave is a leading provider of highly scalable, cloud-based Software-as-a-Service (SaaS) solutions for the Field Service and Last Mile Delivery and Logistics industries. WorkWave primarily serves small & medium sized (SMB) service businesses, with specific vertical focus on Pest Control, Lawn & Landscape, Cleaning & Janitorial, Heating/Ventilation/AC, Plumbing & Electrical and Transportation.

WorkWave SaaS solutions seamlessly integrate the office to the field, enabling SMB service businesses to streamline back office tasks such as scheduling, planning and billing, increase field visibility and productivity, and automate marketing and sales activities. As a result, WorkWave clients are able to significantly improve efficiency, reduce cost, boost revenue and enhance customer satisfaction.

From its headquarters in Holmdel, New Jersey, the company’s 260 employees support more than 7,300 customers who are primarily based in the U.S. Thanks to its deep industry expertise, cutting-edge technology and focus on customer service, WorkWave is proud to be recognised with multiple awards for its outstanding growth and culture, including the Inc. 5000 and Best Places to Work, among others.

Commenting on the acquisitions, Fredrik vom Hofe, Group Senior Vice President for Business Development at IFS said “This acquisition is further evidence of how IFS is investing to extend its global leadership in Service Management. WorkWave, with its very strong SaaS offering and deep knowledge of how to serve SMB service businesses, complements the already leading service management offering from IFS that is used by many larger service-centric companies. We can now offer the most complete, connected Service Management solutions across the full-spectrum of service organisations and service-intensive industries, globally. In addition, we have significantly strengthened our presence in North America, the world’s largest software market, meaning that the Americas is now the largest region in the IFS Group.” He continued: “We are very pleased to have WorkWave CEO, Chris Sullens, and the talented WorkWave team join IFS to continue our growth in Service Management.”

Chris Sullens, CEO of WorkWave, stated “We are very excited to join the IFS team and looking forward to mutually accelerating our growth in the field service and logistics industries - and beyond. This is a great opportunity for our clients, partners, and employees.” He added, “We now have the opportunity to leverage the resources of a leading service management software organisation, while continuing to invest in and deliver exceptional products and services to our core clients in pest control and other field service verticals. Our combination of offerings will help service businesses of all sizes solve their operational and growth challenges through our market-leading software solutions.”

The acquisition is expected to close in Q4 2017. The financial terms of the acquisition are not being disclosed.