Aircraft IT Logo

Skip Navigation Links
November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 February 2015 January 2015 December 2014 November 2014 October 2014 September 2014 August 2014 July 2014 June 2014 May 2014 April 2014 March 2014 February 2014 January 2014 December 2013 November 2013 October 2013 September 2013 August 2013 July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 August 2012 July 2012 June 2012 May 2012 April 2012 March 2012 February 2012 January 2012 December 2011 November 2011 October 2011 September 2011 August 2011 July 2011 June 2011 May 2011 April 2011 March 2011 February 2011 January 2011 December 2010 November 2010 August 2010

10 top tips to maximize your holiday inflight experience

10/07/2017

SITAONAIR
Connect with Aircraft IT
Sign up to the Aircraft IT twitter feed for all the aviation industry's latest IT related news
Click here to learn about free Membership to Aircraft IT




10 top tips to maximize your holiday inflight experience

Friday 7 July 2017 – For many holiday-goers jetting off to their dream destinations this summer, their vacation begins when they catch their flight.

A colorful new infographic from connected aircraft technology specialists SITAONAIR showcases 10 top ways that airlines can ensure the passenger experience is truly top flight for those heading off on hard-earned holidays.

“In the hyper-competitive business of air travel, passenger satisfaction ratings are king,” says Dominique El Bez, Vice President of Strategy, SITAONAIR. “Airlines across the world have to work harder than ever to give passengers the best-possible inflight experience, and to win – and keep – their customers’ loyalty.

“SITAONAIR works with hundreds of airlines around the globe, innovating bespoke services and solutions to improve airline passenger comfort and engagement.

“There are many different ways today’s airlines can enhance their inflight experience offer to passengers. More and more airlines are investing to deliver high-speed onboard internet services for connected passengers; develop exclusive airline internet apps for customers to surf the web, chat and stream inflight; and equip pilots with cutting-edge weather avoidance technologies to fly the smoothest course.

“Passengers can be rewarded with special inflight shopping treats, sent straight to their devices; aircraft can be retrofitted with 3G/4G voice-calling telephony, so passengers can stay connected in the clouds; and cabin crews can ‘go digital’, to deliver a more personalized and efficient customer service.

“Whatever an airline’s ambitions, SITAONAIR’s unrivalled industry heritage and expertise means we can support airlines to deliver their passenger experience goals.”